Please follow this link if you have any complaints regarding Total Rider.
🚲. be able to balance a bicycle… knowing how to ride is even better! 😁
🕶 supply and wear required Riding Gear on training days
🖥 complete MSF eCourse before class, with printed certificate in hand
- ✍ complete, print, and sign Course Waiver before class
👌 possess a valid driver’s license or photo I.D. for class entry
If you are between 18-24 years of age AND still have a permit, then you must prove you have passed at least the Driver’s Education classroom portion by bringing Form DE-964 to class.
- arrive late for any class (sorry, no exceptions!)
- fail to attend scheduled riding days consecutively (BRC)
- selected the wrong course for your skill level (click here for course info)
- are dismissed / counseled-out by the instructor for any reason
leave class for any reason once you begin training on motorcycles
fail to wear required gear/apparel for riding days
decide to quit (we won’t hold it against you, but sorry… no refunds) 😥
- The knowledge test is based solely on the MSF eCourse you completed online, and is not reviewed in the classroom… so really pay attention to what you’ve learned!
- You are required to score at least 80% correct in order to continue the program. Failing the knowledge test will result in automatic dismissal and you’ll be required to pay $75 for rescheduling and test retake.
- Students are required to pass all riding exercises and skills evaluation in order to receive a completion certificate.
- A failure of any part of skills training is a failure of the entire course and must be repeated from the beginning, including classroom, at full class price.
- Rescheduling fee if Total Rider is notified at least 3 days prior to scheduled class.
- Failed Knowledge Test fee: One-time retake (additional attempts to pass knowledge test require full class price).
- Rescheduling fee if Total Rider is notified less than 3 days prior to scheduled class.
❗ Danger. Any student whose riding performance creates an unmanageable danger during training will be removed from the course and will not be entitled to additional classes with Total Rider.
you have a physical, medical, or learning disability
your primary language is not English
Total Rider is honored to offer a $25 discount to all active service men and women, veterans, and first responders. Use promotion code SERVICE when booking your class online, and be prepared to show your affiliated ID card during class.
Yes, we do have loaner helmets students may use… however, we only have a limited number of sizes, and can’t guarantee our helmets will offer a proper fit. We strongly recommend bringing your own helmet. Inexpensive, 3/4 or full-face style helmets can be purchased at local motorcycle shops. TR doesn’t recommend half helmets, tho. 🙂
See our Refund and Cancellation policy on our Terms and Conditions page if you are unable to attend the course at all.
See our What if I get counseled out of a course FAQ if your instructor has counseled you out.
Please understand we are restricted by the Motorcycle Safety Foundation rules and regulations as to what we can do if you are not able to complete the course for reasons other than those above.
Students unable to keep pace with the class or who pose a hazard to themselves or others may be dismissed from the class by the coach.
There will be no refunds, pro-rated or in full, should a student be dismissed by the coach.
Please understand that these courses have group learning format that limits the ability of the instructors to provide individual instructions to students. These courses are mentally and physically demanding, and weather conditions can increase the stress on students.
If you are under 18 years of age: As a minor, you must have a valid learner’s permit or driver’s license to take our courses. In addition, participants under 18 years of age must have medical consent and course waiver forms signed by a parent or guardian in person at the training location or the forms must be notarized.
*PDF files will open in a new window.
- BRCu: No
- 3WBRCu: No
- BRC2uLW: Yes
We do NOT allow students to use personal motorcycles or scooters for the beginner BRCU class. Even though a personal bike may be small it is typically not geared for the constant low parking lot speeds and maneuvers, thus increasing wear & tear on the clutch and transmission components. Also, liquid cooled motorcycles don’t do well in a training environment, which also increases wear on the motorcycles.
If a student crashes a training motorcycle they usually are not as upset as they would be on their personal bike. Additionally, a mechanical failure on a personal bike could cause a safety problem on the range, resulting in the student being dismissed from the class. From a safety perspective, BRC students typically don’t have a motorcycle license, and we don’t encourage illegal or untrained riding.
Under Title III of ADA requirements, we want to let you know that we will make every reasonable accommodation to any ASL interpreter you provide. However, we cannot assume the undue financial burden of hiring an ASL interpreter as it would severely alter the nature of the service we provide. The Motorcycle Safety Foundation may have grant money to offset the cost to you and other area schools may provide services more to your liking than we can provide at this time.
Please call our office to discuss resources we can share with you.
Our refund and cancellation policy, along with our terms and conditions, can be found here.